Boosting Sales through Digital Channels:
A Success Story of a UAE Furniture Manufacturer with ShopSphere
Introduction
A leading furniture manufacturer in UAE had been struggling with high capex and operational costs associated
with physical showrooms and sales partners. The client wanted to leverage the power of digital channels to
increase sales, reduce costs and provide a better customer experience.
Requirements
The client required a digital platform that could facilitate seamless online sales and help customers easily
discover their products. They needed a solution that could handle complex product catalogs with ease and
provide advanced features like product discovery, recommendations and personalization to help customers make
informed decisions.
Solution
The client implemented ShopSphere, a comprehensive eCommerce solution that offered a wide range of features
and functionalities to help them leverage the new digital channel. ShopSphere helped the client streamline
their sales processes, reduce operational costs and increase sales by providing a robust platform for online
sales.
ShopSphere's advanced product catalog features allowed the client to showcase their products with
high-quality images, detailed descriptions and specifications, and easy-to-use filters for browsing and
searching. ShopSphere's powerful search and discovery capabilities helped customers find the products they
were looking for quickly and easily.
ShopSphere's recommendation engine and personalized shopping experience helped the client create engaging
customer experiences that increased customer loyalty and repeat purchases. ShopSphere also offered a wide
range of payment options and secure checkout processes, which helped the client to provide a seamless
end-to-end customer experience.
Results
ShopSphere helped the client to achieve their business goals by providing a robust digital platform that
facilitated seamless online sales and helped customers discover their products easily. The client was able
to reduce their operational costs significantly by eliminating the need for physical showrooms and sales
partners.
ShopSphere's advanced features and functionalities helped the client increase their sales by providing a
superior shopping experience to their customers. The client saw a significant increase in website traffic,
customer engagement, and sales revenue, which translated into higher profits and increased customer
satisfaction.
