Organic Planet’s eCommerce growth

ShopSphere Takes Organic Planet to New Heights: A Success Story of Increased Visibility and Profitability

Introduction

Organic Planet is a Dubai-based retailer of organic products, including food items, and cosmetics. The company was selling their products on online marketplaces. This resulted in a loss of profitability and limitation of their brand visibility. Organic Planet wanted to reach wider audience directly by launching their own eCommerce portal. To achieve this goal, Organic Planet partnered with Mozanta, a leading eCommerce platform provider, to implement an online store using the ShopSphere platform.

Requirements

One of the primary requirement was to create a user-friendly interface that would make it easy for customers to browse and purchase products. The company also had to ensure that the portal was secure and could handle a large volume of transactions. Additionally, Organic Planet wanted to integrate their existing inventory management system with the new eCommerce platform to ensure accurate tracking of product availability and stock levels.

Implementation Methodology

To address these challenges, Mozanta followed a comprehensive implementation methodology that involved several stages:

• Requirement Gathering: Mozanta conducted a thorough analysis of Organic Planet's business needs and requirements to understand the scope of the project. This involved working closely with the company's stakeholders to identify their goals, target audience, and functional requirements.
• Design and Development: Based on the requirements, Mozanta designed a custom eCommerce portal for Organic Planet using the ShopSphere platform. The portal included features such as product categorization, search functionality, secure payment gateway, and customer account management.
• Testing and Quality Assurance: Mozanta conducted extensive testing to ensure that the portal was bug-free and met all the functional requirements. This involved testing the portal's performance, security, and user experience.
• Deployment and Integration: Once the portal was tested and approved, Mozanta deployed it on Organic Planet's servers and integrated it with the company's existing inventory management system. The integration ensured that product availability and stock levels were accurately reflected on the eCommerce portal.

Results

The implementation of the eCommerce portal had a significant impact on Organic Planet's business. The company was able to expand its reach and offer its products to customers beyond their physical store or online market places. Additionally, the new portal allowed Organic Planet to streamline its inventory management and order fulfillment processes, resulting in improved operational efficiency. The customer response to the portal was also positive, with a significant increase in online sales and customer engagement.